Alkis H. Hadjikyriacos (Frou Frou Biscuits) Public Ltd. as the owner and main operator of this website has written this Privacy Policy Statement to which it describes how it collects and processes personal data about you through the use of this website and its content. References in this Privacy Policy to “we”, “us” or “our” are refences directed to Alkis H. Hadjikyriacos (Frou Frou Biscuits) Public Ltd. References to “you” or “your” are references towards the user or visitor of the website.

Our company respects your privacy and ensures its commitment towards the protection of your personal data. Personal data is information, or a combination of pieces of information that directly relates to you or any other persons.

 

What data we collect, and how we collect it

We may collect multiple types of data from a variety of sources. Data collected includes data that are directly provided by you. Sources include social media where we may collect data such as names, contact details and expressed feedback. Private data is held within the company as long as we have a relationship with you.

Types of data collected include:

  1. Personal details, including first name, surname, gender and age.
  2. Contact details, including phone number, email address, home address.
  3. Information from Cookies and other tracking technologies.
  4. Business related information, information that you provide through your organisation.
  5. Recruitment information, such as your Curricula Vitae (CV) or any other relevant information

 

How we use your personal information

Use of your Personal Information

Once we collect your personal data, we use the information:

  1. to request for your opinion regarding our products, services or sites.
  2. to address and resolve any issues or complaints regarding our products, services or sites.
  3. to improve our sites, products and services.
  4. to deal with your enquiries and requests.
  5. to provide you with product information.
  6. to advertise products, provided that you opted in to receive such information.
  7. to deliver gifts to competition winners from ongoing competition campaigns throughout any of our sites.
  8. for recruitment purposes.
  9. to protect our sites, networks and software systems from any fraudulent, illegal or unwanted activities.
  10. to exercise our legal rights where it is necessary.

 

Third party Sharing

We may share your personal data with third parties in the following circumstances:

  • Service providers, affiliates and business partners such as consultants, IT support, marketing agencies or any other third-party vendors that directly assist us in the services we provide to you.
  • Law enforcement agency, court, regulator, government authority or other third party when necessary.

 

Cookie Policy and Tracking

We use Cookies and tracking technologies to access our website, which allows us to respond and conform to the individual user, providing for a more tailored experience. In the end, cookies are essential to allow you to explore the website and use its functions and they help us improve your overall experience.

Cookie data might include your type of Internet Browser or computer, the domain name of your Internet Service Provider (ISP), number of page visits, page most frequently visited and duration of the visits. We also track the number of visitors to our website in an aggregate form. Such data allows us for example, to detect errors or bugs in specific pages in our website.

You may set your computer browser to disable cookies or to alert you when cookies are being sent. If you disable cookies, we may be unable to optimise your visit to our website and certain features may not be available.

 

Your rights in regards to private data

You have certain rights regarding your personal data. These include the following rights to:

  1. access your personal information.
  2. amend specific information we hold about you, whenever requested.
  3. erase your personal information.
  4. restrict our use of your personal information.
  5. withdraw any consents you have given.
  6. file a complaint to your local data protection authority in cases where you feel that your rights have been violated.

If you would like to discuss or exercise any of the aforementioned rights, please contact us using the contact at  info@froufrou.com.cy.

 

Policy Changes

You may request a copy of this policy from us using the email below or the “CONTACT US” tab provided on the top left or Footer of this website. We may modify or update this policy from time to time. If the changes in this Privacy Policy are material, then we will post a notice regarding these changes.

 

Contact us

Alkis H. Hadjikyriacos (Frou Frou Biscuits) Public Ltd. is responsible for the personal data that we collect and process.

If you have any questions, comments or concerns regarding this Privacy Policy, please contact us at info@froufrou.com.cy or through other means in the “CONTACT US” tab provided at the top left and the footer of the page.

We are committed to working with you to obtain a fair resolution of any complaint or concern about your privacy.

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